Website Agreement Ecommerce


THIS GENERAL SERVICE AGREEMENT (The “Agreement”)

Clients Name:  

Business Name:  

City:  

State:  

Zip Code:  

 

Brand New Beauty, LLC 

4297 Buford Dr Suite 2f

Buford, GA 30518

 

At Brand New Beauty, we pride ourselves in doing our best to meet defined goals and fulfill your design-related needs, but it is necessary to ensure that a few simple things are outlined on paper should any unforeseen questions or issues arise. 

Agreement

I, , am hiring Brand New Beauty to design and develop a website for the total estimated price of $4,250 and that will include a maximum amount of 28 hours of work. I acknowledge that the price I receive is based on an assessment of the information I have provided to Brand New Beauty on the date of the contract and is only an estimate. I further acknowledge that if Brand New Beauty determines additional work not documented in the attached Statement of Work is needed, the cost will be impacted. I will, however, have the opportunity to review and approve these changes prior to Brand New Beauty moving forward.

What Do Both Parties Agree To Do?

As our client, you have the power to enter into this contract on behalf of your company or organization. You agree to provide us with everything necessary to complete the project including logo, text, images (if needed), link(s) to social media, hosting credentials and any other information we request as we need it, and in the format we require. We wish to avoid any delays. Deadlines work both ways and you as well will be bound by any dates/timelines that we set forth. You also agree to adhere to the payment schedule outlined in this agreement. We have the experience and ability to perform the requested services and will carry out our work in a professional and timely manner. We cannot be held responsible for a missed website launch date or deadline if youʼve not provided all content and/or revisions on time.

Timeline

Our estimated time required to complete your website is 60-90 days. We will commence the work after we have received a signed contract and the non-refundable initial deposit of 50% if you are not doing a payment plan and 30% if you are doing a payment plan. Please also keep in mind that we rely on you and your team to provide us with the necessary assets (including but not limited to website text, photos, social media, products, pricing, etc.), and approvals in order for us to work on your website, and to avoid impacting your website launch date.

Contract:

Before we start, all contract will need to be signed. Please make sure to read the contracts carefully. 

Meeting (1 hour):

During an initial meeting, we’ll explain the ins and outs of our design process. We’ll discuss timelines, revisions, and what we’ll need from you, and most importantly, we’ll discuss in detail the vision you have for your site. We’ll also review all the items you’ll receive once the project is complete, and answer any questions you have about the process.

Email:

After our meeting, you’ll receive an email listing everything we’ll need from you in order to start your project. In order to keep your due date within your ideal time frame, it’s vital that you send these materials to us within 10-15 days.

Sitemap:

First, we’ll need to confirm all pages that will be needed in your final website. Please carefully decide which pages you’ll need and send us a list of those pages.

All custom-made designs include up to ten pages. If you need more, let us know, and we’ll provide you with a quote. We’re also here to provide advice on which pages we recommend including, if necessary.

Colors:

We’ll discuss various color schemes and how they match up with your site’s content. Then we’ll design a palette to match. Because color design is an integral element, please note that once your first draft is complete, we can only make one major change to the colors used! 

Fonts:

Based on your vision for your site, we’ll compile a selection of fonts for you to approve. As with color palettes, once the initial draft is complete, we only allow one change to font selection.

Wireframe:

1.5 weeks to receive wireframe

Remember how your teachers in high school taught you to create a structural “spider” before writing an essay, including a thesis, body paragraphs, and all the essay’s component parts? This is the function of the wireframe: an overall idea of organization.

In developing the wireframe, we’ll confirm all pages for your site and specify what they contain: where your call to action will be placed, your introduction, and any other contents you require. Here, we’ll flesh out your site, adding detail, personalization, and all necessary information.

Visual Design:

2-weeks 

Once the visual aspect is completed, we provide two rounds of revisions to finalize the look of the site to your precise specifications.

When we send you a design draft, you’ll have up to five days to email us back with your desired revisions. In a single email, please include a complete list of comments, ideas, and questions: everything you’d like to see changed. With this consolidated list, we’ll go back in and edit the site mockup to fit.

After two of these revision rounds, we can provide further changes at an hourly rate. Because little edits can add up to a big creep in the scope of the project, our rate after the included revisions is $125 per hour. For this reason, we highly recommend that you take your time with reviewing the design drafts, so that we can include your desired changes in initial revisions! 

Development

2.5 weeks

Now it’s time to place your website into WordPress. You’ll receive a temporary link to view your website on both computer and mobile once it’s complete. Here, we allow two rounds of final tweaks: not to alter design elements, but to make any small, simple changes to finalize the site and its contents.

Testing:

1-week

Lastly, we’ll run final tests to eliminate any glitches or errors, and once all is well, it’s time to launch your site!

Launch

3-14 business days

Congratulations! Your website is live and ready to share with friends, family, clients, and customers.

I have read and fully understand the timeframe of my project, revisions and the late fees that are applied if I do not send over what is need from me in the time that is given. I also understand that if I go over the revision amount, there is an hourly charge that will be billed to me. 

 

Error Review

We provide you with a 10-day window from the date your site goes live.  This does not include new website revisions, but errors that may have occurred during migration. It is your responsibility as the client to review your website during this time and point out any errors to be corrected. Any error that you find after the 10 days, will be charged our hourly rate of $125.00.

Migration Of Site

Once the project deliverables have been approved, we require full payment of your projectʼs remaining balance before your site can go live. If you are doing a payment plan, your site can go live if your payments are up to date. Please note that any late payments will cause your website to paused until your payment are up to date. Your state CAN NOT be transferred to your own hosting if you are in a payment plan until all payments are paid in full. 

From the time the website is completed and ready for launch, you have a maximum of 30 days to process your hosting fee with Brand New Beauty or transfer it to your own hosting if you are not in a payment plan agreement. If that information or payment is not provided or paid, thereʼs a possibility that the website will be removed from our server without notice. Extensions can be provided upon written request.

Browser Functionality

All of our websites are tested for functionality on current Safari, Chrome, Firefox internet browsers. We do not guarantee that your website will look exactly the same on every screen, and may appear differently due to varying screen resolutions and aspect ratios.

Statement Of Work

We’ve prepared the price quote (refer to page 1) based on everything that we have discussed, including any correspondence via email, in-person, or phone calls. The breakdown is outlined in the Statement of Work document which includes the scope of work, project objectives, tasks, deliverables, certain terms, conditions and requirements as well as payment of the project. We are only responsible for the items outlined in the Statement of Work. Items not included in the Statement of Work are not part of the project nor have they been included in the quoted cost.

Additions

Please review the Statement of Work and if you have any additional feature requests, changes in tasks, changes in deliverables or any scope modifications, beyond what was agreed and signed off on in the original Statement of Work, additional billable time will be incurred to you as the client at our hourly rate of $125.

Revisions

The price estimate includes time for revisions, and that will not exceed 10% of the total budget of web development time mentioned on page 2.  We only allow 3 rounds of revisions for your Visual Design Mockup and three rounds of revisions once your website is on a WordPress platform. Should you request additional revisions beyond what is included, or that exceed the allocated time, you will receive an email notification from us requesting a confirmation that you wish to proceed with said revisions and agree that you will be billed at our hourly rate of $125. After we have received your confirmation we will proceed.

 

Contact Limitations And Boundaries 

Our hours of operation are Monday – Friday 9:00 am – 3:00 pm EST. Our team will only reply back to emails or calls during our office hours.  The average email response time is within 24 – 48 business hours. Due to call volume, calls for your project(s) would need to scheduled on our scheduling link. We will not accept communication responses via social media or text when it relates to your project(s). All forms of communication will need to be via email or a call. Revisions must ONLY be summited via email to littlehelpers@abrandnewbeauty.com. Please note that any text sent outside of our office hours will be responded to during our office hours. 

Allowances

You’re responsible for the cost of any outside paid assets. This is included but not limited to hosting, domains, SSL certificates if not with Brand New Beauty, third party plugins, premium fonts. In addition, we cannot be held liable for the functionality of third party plugin or software, recommended or otherwise.

Credit

With every custom website, we grant our clients $100 design credit. This can go towards custom fonts you would like, additional plugins and stock images. Anything over this credit would then have to be paid for by the clinet. 

Exclusive Design Credit

Weʼre proud of our work and reserve the right to apply the text “Designed by Brand New Beauty” on your website. Should you wish to remove the credit, a fee of $250 applies. Removal of our name does not mean surrendering our design credit to any other party. Without our expressed consent, you agree that “Designed by Brand New Beauty” will be visibly displayed on your site acknowledging design credit.

Payment Schedule

Like a parking ticket, this agreement is non-transferable and non-refundable. The initial deposit does not constitute a credit, and therefore cannot be used toward our other services. You are accountable for the full balance of your contract whether you decide to complete website or not.

Each payment that’s made is nonrefundable 

Liability

Brand New Beauty will do everything possible to build you an amazing website, but we accept no liability for your sales, revenue, and/or the success of your website/business directly, indirectly, or consequentially.

 

This contract is a legally binding document, and cannot be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place

Company:  

Date:

Full Name:  

Waitlist Date:  

 

 

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Signed by Nicole Martinez
Signed On: January 24, 2020

Brand New Beauty | Web Design Company https://www.brandnewbeauty.co
Signature Certificate
Document name: Website Agreement Ecommerce
Unique Document ID: a036bd110f2f8d27b4d6a3fafa0e8a88b8fa7b9b
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October 31, 2019 5:12 am GMTWebsite Agreement Ecommerce Uploaded by Nicole Martinez - nicole@abrandnewbeauty.com IP 71.92.52.67, 127.0.0.1